EDUCATION

University of Texas at Austin, Graduate School of Business

Ph.D., Major: Management; Minor: Statistical Methods

Research Focus: Strategic Management: Top Management Team Decision Making

University of South Florida, College of Business Administration

M.S. Major: Management

Research Focus: Management Information Systems

 

University of Pennsylvania, Wharton School

B.S. in Economics. Double major: Management and Insurance

            Senior Project: Developed a computer model to teach students about property and casualty insurance company accounting.

 

RESEARCH INTERESTS

 (1) Impact of technology on learning, (2) Decision making regarding technology adoption, (3) Methods for teaching business and professional ethics.

  

TEACHING EXPERIENCE

 Dakota State University, Madison, SD; University of South Florida, Tampa, FL;
University of Texas, Austin, TX; University of Florida, Gainesville, FL

 At the undergraduate and MBA level: Taught intro/general management, strategic management, entrepreneurship, international management, human resources, small business management, business communication, and organizational behavior using lecture, case, simulation and participative approaches. Supervised computerized business simulations and games; designed/mentored student presentations; wrote and presented cases and case notes; counseled students individually and in groups.

 Extensive private sector professional training experience, including presentations about professional standards of care and conduct to lawyers, dentists, and pharmacists.

  

ACADEMIC PAPERS/PRESENTATIONS

Walters, J. , (2010) Positive Management: Increasing Employee Productivity (in press)

Walters, J. (2009) Using Video Vignettes To Teach Professional Ethics.” Scheduled for presentation at the Multimedia Electronic Resources for Learning and Online Teaching (MERLOT) International Conference, August 2009.

Coffey, D, & Walters, J., (2009) “Digital Television Broadcast Adoption In Latin America.” Working paper, Dakota State University.

            Walters, J., Coffey, D., Pauli, W., Wittmayer, C,  (2008) “Aligning Marketing and Operations Priorities In The Implementation Of Retail RFID Systems.” Working Paper, Dakota State University.

             Walters, J., Christoph, R., Puetz, R., Moran, M., (2008) “Computer Self-Efficacy As An Indicator of Tablet PC Effectiveness In The Classroom.” Presented at the Academy of Management Annual Meeting, Philadelphia. PA, August 2007.

 Moran, M., Christoph, R., Puetz, R., Walters, J., (2007) “Does Familiarity Breed Contempt? Comparing Instructional Effectiveness of Tablet PC Systems between Freshman and Upper Class Business Majors.” Presented at the 2007 Southwest Academy of Management Annual Conference.

 Puetz, R., Christoph, R., & Walters, J., (2007) “Comparing Instructional Effectiveness of Tablet PC Systems between Freshman and Upper Class Business Majors.” Presented at the Southwest Academy of Management Meeting, San Diego, 2007.

 Christoph, R., Puetz, R., & Walters, J., (2006) “Using Self-Efficacy Precepts to Evaluate the Instructional Effectiveness of the Use of Tablet PC Systems in the Classroom.” Proceedings of the Thirty Fifth Annual Meeting of the Western Decision Sciences Institute.

             Harris, Eric G., Artis, Andrew B, Walters, Jack H., and Licata, Jane W. (2006) “Role Stressors, Service Worker Job Resourcefulness, and Job Outcomes: An Empirical Analysis.” Journal of Business Research, Vol. 59, Issue 4, pgs. 407-415.

             Frenzel, Kevin R., Gupta, Kunal, Walters, Jack H., Rolf, Carol. (2004) Demonstration: Faculty Activity Information Reporting System. Presented at the Association for Institutional Research National Meeting.

             Walters, Jack H. (2004) “Antecedents of Perceived Managerial Discretion.” Working paper, University of South Florida.

 Walters, Jack H. (1997) “Linking Faculty Activity Reporting, Cost Analysis and Institutional Data Reporting Through an Intranet Application, Part I: Recognizing the Need for Change. Presented at the Association for Institutional Research National Meeting.

 Fredrickson, James W. and Walters, Jack H., (1992) “Chief Executive Officers As Clones: Identifying Similarities and Explaining Differences in Successive CEOs,” Working Paper, University of Texas at Austin. Presented at the Academy of Management National Meeting.

 Walters, Jack H. and Brigham, Oran. (1992) “Green Carpets,” Business Case, University of Texas at Austin.

 Walters, Jack H. (1990) “Management Information System User Satisfaction and Its Relationship to User Learning Style: An Empirical Investigation.” Master's Thesis, University of South Florida.

 

RESEARCH IN PROGRESS

Development of professional ethics web site to distribute video-based teaching modules to higher ed instructors. I have acquired the web domain: www.ethicsvids.org. Using four basic models of ethics (utilitarian, rights, compassion, theory of justice), we will produce video vignettes that will be served, free of charge, to instructors and students. Each participating instructor will be asked to involve classes in surveys about ethics issues, also managed via the web site. Data collected from these surveys will be used to study student ethical views on a broad scale and to assess the effectiveness of video as an approach to teaching ethics.

Student Computer Usage Research Project (SCURP). Multi-disciplinary, multi-university effort to study the relationships among student ability, effort, attitudes, computer-based instruction, and learning outcomes. Now entering phase 2, the expansion of the study to multiple campuses/environments. Phase 3 will focus on producing longitudinal, “life of the student” studies of attitudes about, and performance with, computer-based and computer-enhanced higher education.

Marketing-related issues associated with the implementation of retail-level radio frequency identification (RFID). Our first paper, a study of the state of the field, suggests that marketing practitioners and academics are ignoring key factors related to retail-level RFID implementation. It is targeted for submission to a journal in October/November 2008. Phase 2 will pursue empirical studies of implementation issues.

Study of the factors influencing the decision of high definition television (HDTV) format by countries. Phase 1 will identify formats and their geographic locations. Phase 2 will identify factors influencing decision making. Phase 3 will interview HDTV experts to build a grounded theoretic model of this type of high technology policy decision making.

PUBLIC SERVICE RESEARCH

Polk County Economic Development Survey (2003) – Survey and analysis of public and private decision makers regarding distribution of economic development opportunities. Published in The Lakeland Ledger newspaper.

Economic Impact Study – Sun ‘N Fun Fly-In (2003) – In-depth study of monetary flow effects on regional businesses of the U.S.’s second-largest private aircraft show/convention. Covered by regional print and electronic media.

Strategic Planning Process – Early Childhood Resources (2004) – Study and recommendations to CEO about strategic planning for the organization (serves low SES children in Polk County, FL) and how to develop this process with the organization’s Board of Directors.

SERVICE ACTIVITIES

University and Professional

Member, South Dakota Board of Regents Business Discipline Council

Member, Dakota State University Capital Campaign Faculty/Staff Committee

Member, Dakota State University Strategic Planning Committee, 2006-07

Co-Chair, Dakota State University Writing-Intensive Courses Committee, 2007-08

Member, Dakota State University Research Committee

Member, Dakota State University Student Disciplinary Committee

Member, Dakota State University Faculty Awards Committee, 2007, 2009

Member, State of South Dakota Genesis of Innovation Committee, 2007

Reviewer, Academy of Management Annual Meeting

Member, Editorial Board -- Multimedia Educational Resource for Learning and Online Teaching (MERLOT)

Reviewer, Journal of Educational Computing Research

Reviewer, Group and Organization Management Journal

 

Community

Adviser, Dakota State University Students In Free Enterprise (SIFE) Team

Participant, Students Beyond Borders Service Learning Grant

President-Elect, Sustaining Member, and Webmaster, Madison Rotary Club

President, Sertoma @ USF, Tampa, FL

Instructor/Adviser, Junior Achievement Program, Hillsborough County Schools, Florida

Director, Sertoma Club of Tampa, FL

  

ACADEMIC/PROFESSIONAL HONORS

Recipient, Dwayne Mork Award For Excellence In Service, Dakota State University, 2008

Recipient, Faculty Research Initiative Grant (2), Dakota State University, 2006-07, 2007-08

Recipient, Grinter Fellowship, University of Florida

Recipient, Eugene & Dora Bonham Fund -- Research Support Grant, University of Texas at Austin

Participant, Doctoral Consortium, Business Policy and Strategy Division, Academy of Management

Recipient, Robertson Fellowship, University of Texas at Austin

Preemptive Fellowship, University of Texas at Austin

Honor Societies: Beta Gamma Sigma; Phi Kappa Phi; Sigma Iota Epsilon, Delta Mu Delta (Honorary)

  

COMPUTER SKILLS

 Microcomputers:

Extensive experience with Windows and Macintosh platforms, including database design, web site design/implementation/maintenance, programming languages, Compustat, Lexis/Nexis.

 Statistical Programs:

SAS (Mainframe and Windows versions); SPSS (Mainframe and Windows versions); LISREL

  

ADMINISTRATIVE EXPERIENCE

University of South Florida

Director                             Business Programs, Lakeland Campus

                                        -- Faculty responsibilities: Teach ½ time.

                                        -- Administrative responsibilities: Course scheduling, faculty assignment, program planning

                                        -- Liaison, USF-Lakeland Business Advisory Board

 

Assistant Dean                  Lakeland Campus

                                          -- Faculty responsibilities: Teach ½ time.

                                         -- Administrative responsibilities: Managed accountability and accreditation activities during Southern Association of Colleges and Schools reaffirmation process.

Director                             University Planning and Analysis

                                         - Responsible for: (1) University-wide institutional research and effectiveness data reporting, including Factbook      and        online sources; (2) Implementation of comprehensive outcomes assessment
                                          system throughout the University; and (3) Development of web-based sources of University institutional effectiveness information.

 

Manager                            Performance Budgeting

                                         - Developed and carried out a major study of instruction and research costs; studied and recommended Activity-Based Costing to senior management; developed and implemented management information reports for academic administrators, redesigned and implemented an updated Instruction and Research Data Collection system.

 (Attended graduate school, completed Masters and Doctorate degrees)

 Poe and Associates, Inc. -- Tampa, FL

Sr. Vice President         National Programs Division

                                                                               Managed agency relations and marketing planning for the firm's largest ($90 million annual sales) and second largest ($40 million annual sales) product lines.

                                                                              Implemented computerized budgeting, sales, and competitive analysis system.

                                                                             Transitioned 200,000 transaction-per-year computerized processing system.

                                                                             Designed and implemented nationwide advertising initiatives.

 Asst. Division Manager  National Programs Division

                                     - Manager, Underwriting and Policy Processing, Lawyer's Professional Liability

                                    - Risk Manager, Professional Programs – Presentations to lawyers, dentists, and pharmacists around the U.S. on the prevention of professional malpractice.

 Asst. Marketing Mgr.     - Florida Professional Liability Programs

 Management Trainee      1975 – 1978 -- Assignments as assistant to the Comptroller, Manager of Branch Operations, and President.